Returns & Exchanges
At Pedal Jungle, we want you to be completely satisfied with your sound, which is why we offer a 30-day return window for all premium audio equipment and accessories. If your gear isn't the perfect fit for your rig, we provide a streamlined process to ensure you get the right electronics for your needs.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Gear
Place the electronic components in their original manufacturer packaging, ensuring all manuals, cables, and power supplies are included to avoid restocking fees.
- 3.Secure Shipping
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for verification.
- 4.Quality Inspection & Refund
Once our technicians verify the item's condition and functionality, we will process your refund to the original payment method within 3-5 business days.